Privacy Policy & SMS Terms | FAC Marketing, Inc


Privacy Policy & SMS Terms


Effective Date: March 23, 2026

FAC Marketing, Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us when you contact us, request services, or opt in to receive text messages.

Information We Collect

We may collect the following information when you interact with us:

  • Name and contact details (such as email address, phone number, mailing address)
  • Information you provide in contact forms or service inquiries
  • Your marketing and communication preferences, including SMS opt‑in status

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide our services
  • Send appointment, service, or project‑related updates
  • Send text messages you have opted in to receive about your inquiry or our services
  • Maintain our business records and comply with legal requirements

We do not sell your personal information.

SMS/Text Messaging

When you provide your mobile number and check the SMS consent box on our website form, you agree to receive text messages from us related to your inquiry or our services.

  • Message frequency may vary.
  • Message and data rates may apply, depending on your mobile plan.
  • You can opt out of SMS at any time by replying STOP to any message.
  • For help, reply HELP or contact us using the information on our website.

We do not share or sell your mobile number or SMS opt‑in consent to third parties for their marketing purposes.

Sharing Your Information

We may share your information only with:

  • Service providers who help us operate our business (such as website hosting, email or SMS delivery platforms), under agreements that require them to protect your information
  • When required by law, regulation, or legal process

We do not sell or rent your personal information to third parties.

Data Security

We use reasonable technical and organizational measures designed to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link in those messages
  • Opt out of SMS messages by replying STOP
  • Contact us to update or correct your contact details

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

FAC Marketing, Inc
P.O. Box 782, Burlington, IA 52601
info@facmarketing.com
319-752-9422

www.facmarketing.com


Two brochures are stacked on top of each other on a white background.

Frequently Asked Questions About Funeral Planning Guides

Below are answers to common questions funeral home owners ask about funeral pre-planning guides and how to use them to help families and grow preneed business.

A funeral planning guide is a thoughtfully designed and detailed booklet that helps families outline the many details and personal wishes that go into planning a unique funeral service. It's a professional and tangible product that you can place in the hands of families in your community. The guide provides a wonderfully concise and easy step-by-step process for recording funeral service preferences and important information.

FAC Marketing's planning guides include sections for recording funeral service wishes, where to find important documents, financial details, who to contact at the time of passing, which services and subscriptions to cancel, bills to pay, and a personal history section helpful for the obituary. Families find the planning guide useful beyond just recording funeral preferences—it helps organize all the practical details their loved ones will need.

Yes. FAC Marketing allows you to choose from a number of attractive planning guide cover designs, which we will customize with your funeral home's brand and information. This customization helps position your funeral home at the top of the minds of those in your community and ensures families associate the helpful resource with your business.

When you connect with families in advance using planning guides, you are taking a proactive approach to easing the burden their loved ones will undoubtedly experience once the at-need time arrives. At the same time, your pre-need services will also likely flourish. The guides help position your funeral home as a trusted resource and keep you top-of-mind when families are ready to make preplanning arrangements.

You can use funeral planning guides in multiple ways: as a free gift to survey respondents, for those attending preplanning seminars, as a leave-behind when visiting with prospects, and make them available at your funeral home locations, community fairs, and seminars. This flexibility allows you to reach families at various touchpoints in your community.

Planning guides are a valuable tool that helps families with funeral planning while positioning your funeral home as a helpful, proactive resource. When you provide families with a professional, tangible product that eases their burden, you build trust and stay top-of-mind. This proactive approach helps your pre-need services flourish while genuinely helping families prepare for the future.

FAC Marketing's guides are thoughtfully designed and detailed, providing families with a wonderfully concise and easy step-by-step process. They cover not just funeral service wishes but all the practical details families need—from financial information to subscription cancellations. The professional design and customization with your funeral home's branding creates a valuable resource that families will keep and use.

No. Families will find the planning guide useful beyond the recording of funeral service wishes. The guides include sections for recording where to find important documents, financial details, who to contact at the time of passing, which services and subscriptions to cancel, bills to pay, and a personal history section helpful for writing the obituary. This comprehensive approach makes the guide a valuable family resource.

Families today rely on your expertise in planning a funeral, and our thoughtfully designed planning guides are a valuable tool to help with that. The guides provide a step-by-step process that helps families organize their wishes and important information in one place. When families use the guide, they're better prepared, which eases the burden their loved ones will experience at the time of need.

Yes. Planning guides are an excellent resource for those attending preplanning seminars. They give attendees a professional, tangible product to take home and complete at their own pace. The guides help position your funeral home at the top of minds of seminar attendees and provide ongoing value long after the seminar ends.

Contact FAC Marketing at 1-800-800-5809 or 1-319-752-9422, or email us at info@facmarketing.com to discuss funeral planning guide options. We'll help you choose from our attractive cover designs and customize the guides with your funeral home's brand and information so you can start connecting with families in your community.